This study analyzes how generative artificial intelligence (GenAI)-driven coordination systems enhance value co-creation (VCC) among diverse stakeholders in the logistics and transport corridor of the China–Pakistan Economic Corridor (CPEC) amid geopolitical volatility. It addresses the research gap in understanding organizational coordination challenges beyond physical infrastructure vulnerabilities in strategically significant logistics and transport corridors, with broader implications for similar contexts worldwide.
The research employs a qualitative methodology drawing upon VCC theory. Primary data collection involves semi-structured interviews with 35 stakeholders involved in CPEC operations. Secondary data encompass reports and scholarly research articles. This was followed by a supplemental survey designed as a structured member reflection to quantify the prevalence of themes and perceptions of value analysis.
The findings suggest that language and cultural misalignment, information hoarding and fragmented bureaucratic decision-making are all intensified by geopolitical instability and security risks hindering stakeholder collaboration in the CPEC corridor. To overcome these challenges, GenAI-driven coordination systems enable real-time data sharing and predictive risk management, thereby enhancing VCC among stakeholders, leading to resilience of supply chains. A follow-up quantitative supplemental survey of CPEC stakeholders triangulates that collaboration, knowledge sharing and GenAI tools are perceived as strengthening adaptive capacity and resilience, while geopolitical volatility and inadequate governmental responses remain critical barriers to sustained VCC.
This study advances VCC research by providing a novel analytical framework for evaluating GenAI-driven stakeholder collaboration in high-risk, cross-border logistics and transport corridors. It offers practical insights for designing governance policies that overcome geopolitical barriers, enabling logistics and transport corridors to withstand disruptions through enhanced collaborative value creation.
