Issues

Special Issue: Brokering knowledge in the management field INBAM 2012. Guest Editor: Domingo Ribeiro Soriano

The customer satisfaction‐customer loyalty relationship: Reassessing customer and relational characteristics moderating effects

Helena Martins Gonçalves; Patrícia Sampaio
View articletitled, The customer satisfaction‐customer loyalty relationship<span class="subtitle-colon">: </span><span class="subtitle">Reassessing customer and relational characteristics moderating effects</span>
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Organizational technology as a mediating variable in centralization‐formalization fit

Tomas F. Gonzalez‐Cruz; Ana Huguet‐Roig; Sonia Cruz‐Ros
View articletitled, Organizational technology as a mediating variable in centralization‐formalization fit
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Decision making in trauma centers from the standpoint of complex adaptive systems

Policarpo C. deMattos; Daniel M. Miller; Eui H. Park
View articletitled, Decision making in trauma centers from the standpoint of complex adaptive systems
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Assessing customer retention strategies in mobile telecommunications: Hybrid MCDM approach

Don Jyh‐Fu Jeng; Thomas Bailey
View articletitled, Assessing customer retention strategies in mobile telecommunications<span class="subtitle-colon">: </span><span class="subtitle">Hybrid MCDM approach</span>
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Finding the hospital‐in‐the‐home units' innovativeness

Gabriel Cepeda‐Carrión; Juan Gabriel Cegarra‐Navarro; Antonio G. Leal‐Millán
View articletitled, Finding the hospital‐in‐the‐home units' innovativeness
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Knowledge acquisition and leakage in inter‐firm relationships involving new technology‐based firms

Hamieda Parker
View articletitled, Knowledge acquisition and leakage in inter‐firm relationships involving new technology‐based firms
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Higher education and the development of competencies for innovation in the workplace

Luis E. Vila; Pedro J. Perez; Francisco G. Morillas
View articletitled, Higher education and the development of competencies for innovation in the workplace
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Impact of knowledge brokering on performance heterogeneity among business models

Sujith Nair; Arsalan Nisar; Miguel Palacios; Felipe Ruiz
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Return on marketing investment: Pizza Hut Korea's case

Sungil Lee; Shijin Yoo
View articletitled, Return on marketing investment: Pizza Hut Korea's case
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Economic freedom and entrepreneurial activity

Juan Carlos Díaz‐Casero; D. Ángel Manuel Díaz‐Aunión; Mari Cruz Sánchez‐Escobedo; Alicia Coduras; Ricardo Hernández‐Mogollón
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