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Journal Articles

Bridging technology and trust: the role of AI-driven robo-advisors in middle-class financial management

Sandeep Arora, Anupama Rajesh, Richa Misra, Gurinder Singh

Management Decision 1–24.

https://doi.org/10.1108/MD-01-2025-0093

Published: 09 September 2025

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Journal Articles

Artificial intelligence features and expectation confirmation theory in digital banking apps: Gen Y and Z perspective

Puneett Bhatnagr, Anupama Rajesh

Management Decision (2025) 63 (10): 3642–3675.

https://doi.org/10.1108/MD-07-2023-1145

Published: 05 July 2024

View article titled, Artificial intelligence features and expectation confirmation theory in digital banking apps: Gen Y and Z perspective

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Journal Articles

Neobank adoption: integrating the information systems effectiveness framework with the innovation resistance model

Puneett Bhatnagr, Anupama Rajesh, Richa Misra

Management Decision (2024) 62 (10): 3315–3352.

https://doi.org/10.1108/MD-06-2023-0977

Published: 20 May 2024

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