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Journal Articles

Total Quality Management in the Public Sector

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Charles Hammons, Gary A. Maddux
Journal: Management Decision
Management Decision (1990) 28 (4)
https://doi.org/10.1108/00251749010002928
Published: 01 April 1990
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Journal Articles

An Obligation to Improve

Available to Purchase
Charles Hammons, Gary A. Maddux
Journal: Management Decision
Management Decision (1989) 27 (6)
https://doi.org/10.1108/00251748910132610
Published: 01 June 1989
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