Skip to Main Content
Francesca Cabiddu
Close
Follow your search
Access your saved searches in your account
Would you like to receive an alert when new items match your search?
Close Modal
Sort by
Journal Articles

Do they see eye to eye? Managing customer experience in phygital high-tech retail

Available to Purchase
Gianluca Pusceddu, Ludovica Moi, Francesca Cabiddu
Journal: Management Decision
Management Decision (2025) 63 (6): 2008–2037.
https://doi.org/10.1108/MD-05-2022-0673
Published: 15 March 2023
View article titled, Do they see eye to eye? Managing customer experience in phygital high-tech retail
Open the PDF for Do they see eye to eye? Managing customer experience in phygital high-tech retail in another window
Add to Citation Manager for Do they see eye to eye? Managing customer experience in phygital high-tech retail
This Feature Is Available To Subscribers Only

or Create an Account

Close Modal
Close Modal

Gift article access

As a benefit of your subscription, you can share temporary access to restricted articles.

Each link will stop working after 30 days or 10 uses. You may create up to 10 links in a 30 day period.

Please sign in to your personal account to gift article access.

Register

Gift article access

As a benefit of your subscription, you can share temporary access to restricted articles.

Each link will stop working after 30 days or 10 uses. You may create up to 10 links in a 30 day period.

Gift articles remaining: --

Gift article access

Each link will stop working after 30 days or 10 uses. You may create up to 10 links in a 30 day period.

Gift articles remaining: --

Gift article access

As a benefit of your subscription, you can share temporary access to restricted articles.

Each link will stop working after 30 days or 10 uses.

You have reached the limit of 10 links within a 30 day period.

Sharing Unavailable

Sharing content requires targeting cookies to be enabled. Please update your cookie preferences to use this feature.