... inadequate responses to money laundering warnings are connected to organizational decision premises. Design/methodology/approach We use Luhmann's concept of decision premises, which includes three key elements – communication channels, programs and persons – to analyze the Danske Bank money laundering...

... 10 2024 17 01 2025 13 02 2025 © Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Ambidexterity Exploration Exploitation Innovation Teamwork Technology Banking The crypto assets sector is characterized by turbulence...

...Nathalie Peña García; Mauricio Losada-Otálora; Jose Ribamar Siqueira Purpose This study aims to comprehend the impact of omnichannel strategies and customer experience on brand engagement in the banking sector. Design/methodology/approach The self-determination theory (SDT) is applied...

...Domenica Barile; Giustina Secundo; Candida Bussoli Purpose This study examines the Robo-Advisors (RA) based on Artificial Intelligence (AI), a new service that digitises and automates investment decisions in the financial and banking industries to provide low-cost and personalised financial advice...

... managers of teams tasked to anticipate prices, in two leading investment and central banks. The primary data came from in-depth, semi-structured interviews lasting 30–60 min, supplemented by our observations during the on-site visits, emails and phone calls when preparing the interviews, and reports...

...João J.M. Ferreira, Jose Enrique Vila, and Anastasia Mariussen; Jiatao Li; Weiping Liu Purpose – The purpose of this paper is to explore new banks' market niche position choices at the time of founding. Design/methodology/approach – The authors used data on the establishment of new banking...

...Hung‐Wen Lee Purpose The purpose of this research is to investigate factors that influence employees' organizational identification. Focusing on the banking industry in Taiwan, this study aims to examine how locus of control and organizational socialization affect employees...

...Day‐Yang Liu; Shou‐Wei Chen; Tzu‐Chuan Chou Purpose The implementation of e‐banking projects highlights the importance of digital transformation for contemporary organizations in order to survive and achieve competitive advantage in a digital economy. This paper aims to explore the development...

... banking branch to merge. Design/methodology/approach The codification is attempted by means of software, so as to clarify the trends for negotiations in win‐win conditions. Data were collected by the negotiation process of two large banking companies. Findings The paper concludes that the private...

.... It is a causal model describing several key antecedents and consequences of customer satisfaction. The model and its various adaptations have been utilized in numerous multi‐discipline investigations, for example, in information systems (Dow et al., 2006 , Turel and Serenko, 2006), banking (Ball et...

...Kofi Q. Dadzie; Evelyn Winston; Kofi Afriyie This study examines the effects of normative social beliefs, customer satisfaction with service quality and demographic variables on the long‐term savings behavior of rural households some 15 years after the 1981 large‐scale promotion of the rural bank...

...Helga Drummond Recalls that the collapse of Baring’s bank showed what may lie behind an apparently successful organization. Barings was destroyed by the unauthorised activities of a trader named Nick Leeson. For almost three years Leeson deceived the bank by appearing to earn phenomenal profits...

...Roger B. Atindéhou; Jean‐Pierre Gueyie The sensitivity of Canadian chartered banks to exchange rate risk is analyzed over the period 1988‐1995 through estimating the three‐factor asset pricing model (market, interest rate, and exchange rate). Results indicate that banks’ stock returns are sensitive...

... dealer in predicting future movements in foreign currency rates. Following an analysis of trend factors and technical analysis the findings of the research resulted in the construction of a simulation model, which is used in an international bank. Other publications related to the specific application...

...Anthony Saunders; Ingo Walter Considers universal banking’s role in the evolution of national financial systems, notably with respect to their role in overall economic performance. Deals with conceptual and empirical evidence regarding mergers and acquisitions (M&A) in the financial services...

...Bob Gammie Banks in the UK have received much adverse publicity over the last four years. Primarily, they have been accused of failing to pass interest‐rate reductions on to their small business customers. This has resulted in the introduction of charters to specify more clearly the conditions...

... potential users regarding both the meaning and implications of entering into outsourcing arrangements. Intends critically to examine the concept, implementation and management issues related to outsourcing information technology services. Banking Communications Finance Information technology...

... alliances are a means of rationalizing business operations and improving the overall competitive position of a company and are important because of the sheer speed and dynamism of technological change which has opened up a wide range of new activity areas. Banking firms, however, experienced difficulty...