... as many innovations as possible, we decided to use a less restrictive definition whereby the concept of newness is checked at the company rather than the market level. © Emerald Group Publishing Limited 2011 Value proposition Innovation Tool Customer perceived value Case studies Internet...

... implications for understanding employee actions and behaviors as well. Internet auctions are characterized by the separation of buyers from sellers (Lucking‐Reiley, 1999). The earliest internet auctions appeared in 1993, with auctions based on internet news groups (Lucking‐Reiley, 2000). By 1995...

..., ownership structure, profitability, industry dummies, country dummies) Raf Orens can be contacted at: raf.orens@lessius.eu © Emerald Group Publishing Limited 2009 Disclosure Intellectual capital Worldwide web Internet Western Europe By content analysing annual reports, many...

...‐playing games (MMORPGs) by using qualitative data from interviewing both players and non‐players. Second, it seeks to establish a better measure and model using an ethnographic decision tree model that describes the decision‐making process of internet users. Finally, for cross‐validity purposes, it aims...

...Reima Suomi Purpose The aim of this paper is to compare the railway and internet revolutions. What do they have in common and what is different between them, considering the 150‐year time difference in their occurrence? As time passes, can internet developers learn something from the railway...

... applications including e‐mail interfaces, databases, call centres, Internet marketing and customer contact can be classified using the above taxonomy, the value proposition to an organisation faced with a choice of hundreds of different products, each claiming to be unique, is predictably low. Reasons...

...Jay Kandampully Internet‐centred business models have proved to be an effective means of conducting business‐to‐business (B2B) commerce in many industry sectors. As an interactive and instantaneous medium, the Internet provides firms with a new platform – commonly referred to as electronic...

... a leadership role in the development of transnational law against corruption. Meanwhile, the Internet and other new technologies are developing as parallel, mostly non‐governmental tools against corruption. Unlike transnational and most national laws, their impact has already been clearly visible in Africa...

...Thomas M. Apke Protection and enforcement of trade secrets outside the USA have been minimal and undeveloped and of particular concern when using the Internet. Substantive and procedural laws vary from country to country. In recent years there has been a move toward harmonization under the North...

...Jedrzej George Frynas This article analyses some of the most important political and legal challenges faced by internationally operating Internet firms today. In addition to dealing with an important, albeit rarely discussed, issue, the present article attempts to provide a fresh perspective...

... information system architectures and their “fit” with certain organization structures and strategies. It concludes with some implications for emerging and future organizational forms, and provides a quick review of the effect of the Internet on small businesses traditionally using stand‐alone computers...

...Sang M. Lee; Choong Kwon Lee It is curious to find out how chief executive officers (CEOs) think of the Internet and e‐business. Through an analysis of the homepages of CEOs of the Fortune e‐50 companies, we attempted to evaluate the information value of the Websites. The analysis...

... in a knowledge‐charged society users do not always feel that they have the information that they need to do a specific job. Faced with this paradox, they emphasise the importance of information structure: Classification Information retrieval Internet Web sites © MCB UP Limited 2001 1...

... differential pricing for hotel services sold on the Internet. Hotels are able to take advantage of differential pricing for various segments because the market for hotels can be divided into narrow customer segments. An overview of e‐commerce and Internet marketing is provided. The characteristics of products...

... for various stakeholders to assure consumer privacy rights in the age of the Internet. © MCB UP Limited 2001 Regulators and legislators have addressed the controversial online privacy issue quite differently across the world. The USA, the world’s biggest financial and Internet market, has not yet...

...Giovanni Azzone; Raffaella Bianchi; Giuliano Noci The Internet and World Wide Web are creating new business opportunities, in particular increasing the performance of communication, sales and post‐sales. In surfing the Web it is possible to see several tools a company can implement on its site...

...Christian Grönroos; Fredrik Heinonen; Kristina Isoniemi; Michael Lindholm Contributes to the development of a model of Internet offerings, labelled the NetOffer model, by analysing data from an Internet‐based case, cinema ticket sales on the Internet. The objective is not to test hypotheses about...

...David Walters; Geoff Lancaster Proposes the idea that as the Internet is a new channel for commerce, a structured approach is necessary in order to identify opportunities and threats. Looks at the ways in which value can be added throughout the process, from product development to every part...

...Jennifer Rowley The use of IT in the customer service transaction has revolutionised the potential for data collection associated with customers and transactions. Two key tools in this transformation are loyalty cards and electronic or e‐shopping over the Internet. How can the customer...

...Ali Yakhlef The aim of this paper is to explore the Internet as a new locus for value creation. Three value‐adding strategies ‐ content, context and infrastructure ‐ are used to analyse three examples of Internet ventures involving a virtual university, the restaurant business and the music...