Keywords: Phygital customer experience
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Journal Articles
Management Decision (2025) 63 (6): 2008–2037.
Published: 15 March 2023
... and conceptualize the theoretical framework; in section 5 , we end with the discussion, as well as the limitations of this study and some suggestions for future research. © Emerald Publishing Limited 2023 Emerald Publishing Limited Licensed re-use rights only Phygital customer experience...

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