...Chris Ashton The Rank Organisation has been attempting to become focused on business needs by rethinking the roles and competences required by practitioners. Details the organization’s background and system of management and human resource management. Concludes with a brief overview of future human...

...Charles Margerison; Dick McCann; Olivier Wyler Reports on how the Types of Work Index was used to ascertain roles of boutique managers in the LVMH group. Discusses what the different roles involve. Concludes that the exercise is a useful way for managers to share and compare information...

...John Bradford Successful and supported role change is increasingly a critical success factor in sustaining organizational performance. Reports on a recent survey which indicates that too little attention is paid to this area of human resource development, which has implications for the board and HR...

...John Griffiths Describes the changing role and function of libraries caused by cuts, new technology, etc. Discusses future directions and challenges,especially with regard to IT. Examines new initiatives for libraries,including training shopkeepers as librarians and having in‐store libraries. Uses...