The Experience of Lyndhurst Guesthouse

One of the outcomes of European collaboration in the development of social firms has been the establishment of a network of businesses in the tourism sector called Access Tourism. These businesses range from hotels and guesthouses to travel agencies and package tour operators, all operating in a highly competitive market and aiming to provide the public with the highest standards of service. However, as well as employing disabled people, these businesses also have a social mission ‐ to make tourism accessible for people with special needs. One member of the network is Lyndhurst Guesthouse in the Lake District and a party of service users from Surrey decided to give it a try. Sally Reynolds describes the project and the team give their verdict.