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EMCA‐REMEX Products Ablestik Laboratories European Operations, Linton, Cambridge, have been awarded ISO 9002 accreditation for their quality system. The award represents 18 months of effort by the company, reviewing and tightening up procedures to reach the required standard. Most of the procedures were already in place but had not been documented to meet ISO standards. Raising employee quality awareness and the introduction of an internal quality audit schedule were a vital part of the exercise.