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Keywords: Intrinsic motivation
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Journal Articles
Management Research: The Journal of the Iberoamerican Academy of Management 1–30.
Published: 14 August 2026
... 26 11 2025 08 04 2026 08 06 2026 23 07 2026 © 2026 Emerald Publishing Limited 2026 Emerald Publishing Limited Licensed re-use rights only Job expectations Work values Ethno-racial identity Intrinsic motivation Extrinsic motivation Peru Social characteristics...
Journal Articles
Management Research: The Journal of the Iberoamerican Academy of Management (2017) 15 (2): 187–206.
Published: 19 June 2017
...Teresa Proenca; Ana Torres; Ana Sofia Sampaio Purpose The purpose of this paper is to examine the influence of structural empowerment, psychological empowerment and intrinsic motivation on perceived customer satisfaction in contact centers. Design/methodology/approach A questionnaire...
