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1-7 of 7
Keywords: Job satisfaction
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Journal Articles
Are public employees more satisfied than private ones? The mediating role of job demands and job resources
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Management Research: The Journal of the Iberoamerican Academy of Management (2021) 19 (3-4): 231–258.
Published: 09 August 2021
... relación entre el sector del empleo y la satisfacción laboral. Purpose This paper aims to compare job satisfaction in public and private sectors and the mediating role of several job demands and resources on the relationship between the employment sector and job satisfaction. Design/methodology...
Journal Articles
Empowerment in call centers and customer satisfaction
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Management Research: The Journal of the Iberoamerican Academy of Management (2021) 19 (2): 143–161.
Published: 07 June 2021
...) on customer satisfaction (CS) through employee job satisfaction (JS) at a call center in Portugal. Design/methodology/approach Data were collected by means of a survey handed over personally to 267 employees at the call center of a telecommunication company. This was then linked to their respective net...
Journal Articles
An extension to the EVLN model: the role of employees’ silence
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Management Research: The Journal of the Iberoamerican Academy of Management (2019) 17 (3): 266–282.
Published: 28 June 2019
... quinta respuesta: el silencio de los empleados. Palabras clave Silencio de los empleados, Modelo EVLN, Voz, Salida, Lealtad, Satisfacción laboral Tipo de artículo Trabajo de investigacion Purpose Individuals’ intentional responses to declining job satisfaction have been associated with the EVLN model...
Journal Articles
Future and past negative time perspective influences on job satisfaction and organizational commitment in Mexico and the United States
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Management Research: The Journal of the Iberoamerican Academy of Management (2016) 14 (3): 317–338.
Published: 21 November 2016
...Daniel Arturo Cernas Ortiz; Mark A. Davis Purpose This paper aims to examine the influence of future and past negative time perspectives on job satisfaction and organizational commitment. The effect of national culture (Mexico versus the USA) as a moderator of the above baseline relationships...
Journal Articles
Family-friendly practices, high-performance work practices and work–family balance: How do job satisfaction and working hours affect this relationship?
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Management Research: The Journal of the Iberoamerican Academy of Management (2016) 14 (1): 2–23.
Published: 20 June 2016
...Lorena Ronda; Andrea Ollo-López; Salomé Goñi-Legaz Purpose This paper aims to establish to what extent family-friendly practices and high-performance work practices are positively related to work–family balance and to identify the role played by job satisfaction and working hours as mediators...
Journal Articles
Perceptions of corporate social responsibility, organizational commitment and job satisfaction
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Management Research: The Journal of the Iberoamerican Academy of Management (2015) 13 (1): 31–54.
Published: 15 June 2015
...Caroline Closon; Christophe Leys; Catherine Hellemans Purpose – This paper aims to, first, investigate the impact of corporate social responsibility (CSR)’s various dimensions on organizational commitment and job satisfaction, and, second, to examine the moderating role of employee expectations...
Journal Articles
Romantic Relationships in Organizations: A Test of a Model of Formation and Impact Factors
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Management Research: The Journal of the Iberoamerican Academy of Management (2003) 1 (2): 161–169.
Published: 01 July 2003
... toward romance and sexual intimacy at work and levels of perceived job autonomy are positively associated with their participation in a workplace romance; and (b) employees’ participation in a workplace romance is positively associated with their levels of job satisfaction and, to a lesser degree...
