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This paper reports on the impact of the ‘Next Steps’ programme (and other initiatives such as ‘market testing’) on the underlying coherence and unity of the Civil Service. It concentrates on the impact of these changes on the human resource and careers structures within the Civil Service, which has arguably been the single biggest factor under‐pinning a unified Service. It reviews both the nature of the changes imposed from above and the record of their impact as recorded by official, researcher, consultancy and ‘insider’ accounts. Finally, it draws on an ongoing major consortium project (organised by the Cabinet Office) on human resource development strategies in 10 departments and agencies to review how the changes are developing in practice. It draws conclusions about the likely long‐term impact of the changes on the Civil Service.

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