The revealing of an inherent oriental perception on TQM implementation in Hong Kong Available to Purchase

Considers TQM from a cultural perspective using the influence of Confucian work dynamism and Chinese cultural beliefs on Hong Kong companies. Asks if these cultural beliefs conflict with modern quality management philosophy and presents the findings of research covering Chinese literature, experts in Chinese philosophy and Hong Kong TQM experts. Outlines research methods and concludes that there are relevant principles which can be used when implementing TQM.