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Focuses on the recruitment process of individuals in public service. Argues for the need for “service‐learning” to be used as part of identifying and training people most suited for careers in public service. Defines public service, “service‐learning” and the connection between “service‐learning” and effective public service participants. Considers the human need to be of service and the motivations of public service. Discusses the implications of these motivations and looks at the personality type most suited to the role. Provides a framework for a good “service‐learning” programme.

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