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Argues that although downsizing and mass lay‐offs are a plague, they do not only affect US companies but also other areas in the industrialized world. Stresses they ruin morale, corrode loyalty and, for the displaced workers, cause a lot of heartbreak. Investigates the reasons for downsizing and looks at some of the major companies who have succumbed to it, including: General Motors, Sears, AT&T and IBM. Looks at the impact on survivors; companies’ responses’ downsizing impact on wages, staffing; and outsourcing.

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