Layout strategies for retail operations: A case study

The purpose of this study was to research retail layout of a local super market. The five concepts of retail layout were used to determine if the super market was achieving an effective layout. To accomplish this study, we applied previous studies, conducted interviews, and made use of the store for our own research. After discovering that the local supermarket needed some improvements, recommendations were made to improve the supermarket from the customers’ point of view. The other objective of our study was to determine if the supermarket utilised floor space to maximise profitability per square foot. Our findings helped to verify whether the supermarket implemented an appropriate layout.