... between employee and work engagement and their differences, as well as to identify the antecedents of the relevant body of knowledge on engagement. Design/methodology/approach A systematic literature review was conducted drawing on an evidence base of 110 articles published in three- and 4-rated...

... process, antecedents and outcomes published in top tier ABS ranked journals. Findings Building on a process framework, this review identifies major patterns and contradictions across eight dimensions, namely, environmental antecedents; organizational antecedents; managerial and individual antecedents...

... Following an analysis, this study summarizes the antecedents and consequences, along with mediators and moderators, and develops a review framework of service quality. Research limitations/implications This study provides a starting point for understanding logistics service quality in a context...

...Arpana Rai; Upasna A. Agarwal Purpose During the past 26 years, there has been a phenomenal growth in the literature on workplace bullying. The purpose of this paper is to review and synthesize the extant empirical studies on underlying and intervening mechanisms in antecedents–bullying...