...Peerayuth Charoensukmongkol; Arti Pandey Purpose This paper aims to examine the effect of the cultural intelligence (CQ) of salespeople, who engage in cross-cultural selling, on the quality of cross-cultural sales presentations (CSSP) they demonstrate. Based on the self-efficacy theory...

...Jenette Villegas Puyod; Peerayuth Charoensukmongkol Purpose This paper aims to investigate the contribution of cultural intelligence (CQ) to the interaction involvement and job performance of call center agents in the Philippines. Design/methodology/approach Data were collected from 213 call...

...Khalid Akhal; Shimin Liu Purpose Expatriates’ cross-cultural adjustment is one of the crucial factors for multi-national corporations’ (MNCs’) global success, which if neglected can lead to poor performance and increased turnover rates. On the other hand, cultural intelligence (CQ) is an important...

...Sophie Revillard Kaufman; Alvin Hwang Purpose – The purpose of this paper is to develop the mindfulness construct in Thomas’ (2006) cultural intelligence (CQ) model and identify three mindfulness facets based on the mindfulness literature: empathy, open-mindedness and using all senses...

...Peerayuth Charoensukmongkol Purpose – This paper aimed to investigate whether the cultural intelligence (CQ) of entrepreneurs is associated with the quality of the relationships firms develop with foreign networks. Design/methodology/approach – The samples include small and medium...

...Kyle C. Huff Purpose The purpose of this paper is to examine how cultural intelligence (CQ) and language proficiency are related to cross‐cultural adjustment, expatriate satisfaction, and expatriate desires towards the future, to further what is known about CQ. Design/methodology/approach...