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Keywords: Digital payment adoption
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Journal Articles
From ease of use to satisfaction: the roles of trust and risk in digital payment adoption
Open Access
Journal:
Management Research Review
Management Research Review (2026) 49 (13): 77–94.
Published: 14 April 2026
... of use drives digital payment adoption and customer satisfaction, integrating perceived risk and trust as boundary conditions in India. Design/methodology/approach Data were collected from 589 users in Southern India. Least squares structural equation modeling (PLS-SEM) was used to evaluate...
Includes: Supplementary data
