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Journal Articles

Exit interviews as a tool to reduce parting employees’ complaints about their former employer and to ensure residual commitment

Cornelius J. König, Manuela Richter, Isabela Isak
Journal: Management Research Review
Management Research Review (2022) 45 (3): 381–397.
https://doi.org/10.1108/MRR-02-2021-0148
Published: 27 August 2021
...Cornelius J. König; Manuela Richter; Isabela Isak Purpose According to previous research, exit interviews do not fulfil the purpose of generating useful feedback from parting employees. According to signaling theory, they might, however, serve a different purpose: to leave one last good impression...
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