...Asoke Dey; B.S. Vijayaraman; Jeong Hoon Choi Purpose Radio-frequency identification (RFID) systems are transforming hospital operations by improving care and reducing costs. However, hospital managers have some concerns about adopting RFID technologies. These are cost, return on investment...

..., age, tenure, and education) variables. Design/methodology/approach In total, 333 operating room personnel in ten Iranian hospitals completed a survey questionnaire, which consisted of 38 questions administered to participants in the workplace. Findings Analysis of data revealed that among work...

...Pia Polsa; Karen M. Spens; Pia A.K. Heilmann Purpose The purpose of this paper is to provide an overview concerning employer brand image in a Finnish hospital organization. What is done for recruitment marketing? This study offers some proposals for improving the recruitment process. Design...

...Thomas P. Loughman; Robin L. Snipes; Jennifer P. Pitts Purpose The purpose of this paper is to examine factors that may contribute to physicians’ dissatisfaction with their work environment, and subsequently, their likelihood to recommend a hospital to their peers. Design/methodology/approach...

... and capabilities to meet fluctuating customer demand while improving organizational performance. Design/methodology/approach A path model is developed and tested based on a survey of AMCs in the USA as listed in the American hospital directory. Findings The results indicate that desired levels of volume...