... ambidexterity Equity sensitivity Openness to experience Individual behaviour Workplace behaviours Organizational behaviour The modern business environment remains complex as well as unpredictable and requires that organizations concentrate on those factors that provide viable competitive advantages...

...). Mark P. Mobach can be contacted at: m.p.mobach@pl.hanze.nl © Emerald Group Publishing Limited 2013 Customer behaviour Customer satisfaction Environmental psychology Facility management Sales Operations management Waiting time Individual behaviour In the literature...

... can be highly influential in facilitating follower interaction with leaders. Leaders Interpersonal communications Performance appraisal Individual behaviour In today's workplace, upward feedback can be vital to the success of leaders. Upward feedback may improve leader effectiveness...

...)e need to honor our teams more and our aggressive leaders and maverick geniuses less. © Emerald Group Publishing Limited 2007 Team working Individual behaviour Collectivism Baby buster generation Baby boomer generation Demography Two forces operating in today's...

... by the individual. Considers the way companies sell such aspects of their service and the difficulties faced by employees who are asked to carry out such roles. © MCB UP Limited 2001 Individual behaviour Service industries Roles Personality Volume 24 Number 3/4 2001 THE MANAGED HEART...

...‐independent accountants. © MCB UP Limited 1983 Accountants Human resource accounting Individual behaviour Accountants and Human Resource Accounting Field Dependence Cognitive Style and Perceived Relevance of Accounting Information by Ferdinand A. Gul For more than three decades now...