... of the construct. The two models also show that relationship quality does transmit the effect of customer orientation, expertise and information sharing to customer loyalty. But each of these determinants contributed differentially to relationship quality in both models just as trust and satisfaction contributed...

...Pamela J. Zelbst; Kenneth W. Green, Jr; Victor E. Sower; Roger D. Abshire Purpose – This aim of this paper, from a systems perspective, is to focus on the effects of Radio Frequency Identification (RFID) technology adoption and information sharing within a manufacturing facility on the just...

... of green information systems enhances environmental performance. Green information systems serve as a partial mediator to the relationship between supply chain information sharing and environmental performance. Research limitations/implications While environmental sustainability has implications...