... Publishing Limited Licensed re-use rights only BIS Knowledge management Qualitative research Information system development As seen in Table I , there are four types of customers with different annual revenues and the number of employees. In this regard, four BIS projects were...

...Xin James He; Myron Sheu Purpose – The purpose of this paper is to investigate the success rate of information system development by means of an empirical research with a focus on how various user factors. The authors examined user reactions, interactions and participation during the early...