...Michael J. bloomquist; Brian H. Kleiner Proposes that the best way to eliminate theft and turnover is through improved hiring practices. Argues in favour of in‐house recruitment from a quality pool of applicants. Provides suggestions to improve the effectiveness of the interview and goes...

...Steve Taylor; Brian H. Kleiner Outlines eight specific inadequacies resulting in ineffective job hiring. Discusses ways to find the right person, suggests where employers should direct their searches, and covers the requirements for a successful interview. Provides brief case studies from law...

...James Poon Teng Fat Summarizes previous studies concerning the influence of attractiveness of job applicants on the outcome of job interviews. Outlines the halo, contrast and order effects. Presents a model for guiding the intereviewer together with a method for investigating the issues. Includes...

... to update this job profile/description regularly to reflect changes in the job. Outlines how to develop a series of interview questions that reflect all the dimensions of the job. Also explains how to use behavioural questions to probe how the applicant handles tasks/problems in practice. Gives guidance...

...Valarie Marshall Focuses on the mechanics of conducting an effective interview rather than the entire hiring process, identifying the key elements as planning, controlling, evaluating and ensuring a legal and fair interview; offers some straightforward advice in each of these areas, together...