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Keywords: Motivating language
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Journal Articles
Motivating language and employees’ need satisfaction to service quality: conservation of resources and speech act theories
Available to Purchase
Journal:
Management Research Review
Management Research Review (2023) 46 (12): 1783–1801.
Published: 14 June 2023
...Md Karim Rabiul; Md. Kamrul Hasan; Mahadi Hasan Miraz; Rashed Al Karim Purpose Drawing on conservation of resources (CoR) and speech act theories, the authors tested the relationship between managers’ motivating language (ML) and employee service quality and psychological relatedness...
Journal Articles
Motivating language and employee outcomes: a multinational investigation
Available to Purchase
Journal:
Management Research Review
Management Research Review (2021) 44 (2): 268–289.
Published: 03 August 2020
...Cau Ngoc Nguyen; Wei Ning; Albi Alikaj; Quoc Nam Tran Purpose This study aims to examine the impact of managerial use of motivating language on employee absenteeism, turnover intention, job satisfaction and job performance for employees from three nations: India, the USA and Vietnam. Design...
Journal Articles
Motivating language as a mediator between servant leadership and employee outcomes
Available to Purchase
Journal:
Management Research Review
Management Research Review (2015) 38 (12): 1234–1250.
Published: 14 December 2015
...Sandra Gutierrez-Wirsching; Jacqueline Mayfield; Milton Mayfield; Wei Wang Purpose – The purpose of this paper is to propose motivating language as a mediator to increase the positive effects of servant leadership on subordinates’ outcomes. The authors propose that motivating language acts...
