...Benjamin Agyei-Owusu; David Asamoah; Dorcas Nuertey; Ishmael Nanaba Acquah Purpose The study aims to examine the relationship between dimensions of supply chain integration (SCI), operational performance and firm performance of firms. The study proposes that internal integration serves...

...-in-time (JIT) and total quality management (TQM) practices and the subsequent impact on operational performance of manufacturing firms. Design/methodology/approach – Data were collected from 104 manufacturing managers, supervisors and quality professionals and analyzed using a path analysis...