... 17 07 2025 12 11 2025 22 12 2025 © 2026 Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Operations management Strategic speed Operational slack Sustainability control systems Strategic performance Speed refers...

... Recession Organization development Operations management Business management Corporate turnaround Business cycle management Retrenchment IT-ITES Recession causes problems, which either mitigate or weaken companies (Kane et al., 1996 ; Koksal and Ozgul, 2007). The impact of recession...

...Francesca Riccobono; Manfredi Bruccoleri; Giovanni Perrone Purpose Many research studies in operations management (OM) and strategic management (SM) investigate how different kinds of firm decisions regarding business relationships can positively affect a firm's operations performance, resource...

... and sales. Originality/value This paper integrates theories from environmental psychology, marketing, and operations management in facility design to improve the properties of a waiting area, and by doing so, improve behaviour, satisfaction, and sales of customers. The study aims to inform marketers...

... control Productivity Process mining Service process Operations management Customers Service delivery Achieving high productivity with regards to service delivery is a primary success factor for service companies such as travel agents, banks and telecommunication companies (Grönroos, 2007...

... sector Operations management Dynamic capabilities Operational capabilities Value network Public‐transit services Value creation Network management Public transport providers throughout the world are increasingly confronted with a range of challenging problems – including issues associated...

... will focus on network carriers. © Emerald Group Publishing Limited 2010 Airlines Value chain Operations management Tracking Radiofrequencies Airlines compete in a tumultuous environment, shaped by a few large competitors and a plethora of smaller, discount airlines. Demand for air...

... The framework developed in this study is believed to be the first serious attempt to provide a deeper theoretical understanding of international activities of OSS firms. © Emerald Group Publishing Limited 2009 Operations management Systems software Small to medium‐sized enterprises International...

...Ely Laureano Paiva; Luciana Marques Vieira Purpose The purpose of this paper is to analyze the role of operations management in the development of international operations – international operations being considered as distribution centers, services and manufacturing plants abroad. Design...

... of production and operations management from the 1980s to the year 2006 are analysed. Findings This review allows one to identify three generic operations strategies commonly accepted in the literature. Research limitations/implications This research deserves much more attention, both theoretical...

...Erkan Bayraktar; M.C. Jothishankar; Ekrem Tatoglu; Teresa Wu Purpose This paper seeks to analyze the evolution of shift in the area of operations management (OM) and attempts to anticipate potential developments in the relevant areas of OM. Design/methodology/approach A hybrid approach...

...Eric P. Jack; Amitabh S. Raturi Purpose The purpose of this paper is to leverage the lessons learned from three published studies on volume flexibility in the capital goods industry to demonstrate the effective use of methodological triangulation in operations management research. Design...

...Marc J. Schniederjans; Philipp A. Stoeberl Production/operations managers want to increase the efficiency and effectiveness of their subordinates. If an ineffective subordinate cannot be terminated the operations manager must devise a means of coping with this individual. A mail questionnaire...