Keywords: Organizational citizenship behaviour
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Management Research Review (2012) 35 (12): 1170–1186.
Published: 26 October 2012
...Shih Yung Chou; John M. Pearson Purpose Previous research has found that information technology (IT) professionals exhibit significantly lower organizational citizenship behaviour (OCB) than non‐IT professionals. Thus, the purpose of this paper is to examine how an IT professional's job stress...

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