...Radoslav Škapa; Alena Klapalová Purpose The purpose of this paper is to explore whether Czech companies believe that value is being generated by reverse logistics (RL), and whether (and how) they track its costs and benefits. The quality of performance measurement of RL was related to three...

... is presented in various sections. Findings The paper finds that rough set methodology is flexible enough to be applied as a selection tool, performance measurement evaluation tool, and a development program evaluation tool. Its application to green supply chain management topics is warranted and valuable...

... Performance measures This study examines in an exploratory way the effect of job satisfaction, age and education on job performance in a sample of manufacturing shop‐floor employees in northern Mexico. An exhaustive literature review reveals that very few studies on the effect of job satisfaction...

...Vittorio Chiesa; Federico Frattini; Valentina Lazzarotti; Raffaella Manzini Purpose The purpose of this paper is to address the problem of designing a performance measurement system (PMS) for research and development (R&D) activities; in particular, it investigates if and how different...