Keywords: Professional service
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Journal Articles
Management Research Review (2014) 37 (8): 728–749.
Published: 15 July 2014
... stratified sampling. Findings – The findings suggest that firm size influences the way their PMS was designed. The larger the firm size, the greater the emphasis placed on designing a sophisticated PMS. The results also indicate that size has a greater effect on the PMS of professional service firms...

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