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Exit interviews as a tool to reduce parting employees’ complaints about their former employer and to ensure residual commitment

Cornelius J. König, Manuela Richter, Isabela Isak

Management Research Review (2022) 45 (3): 381–397.

https://doi.org/10.1108/MRR-02-2021-0148

Published: 27 August 2021

...., 2011) as a new theoretical perspective to exit interviews. Second, we link the idea of exit interviews with the evolving literatures on residual commitment (the commitment to a former employer; Breitsohl and Ruhle, 2013) and on resignation styles (Klotz and Bolino, 2016). Finally, this study...

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