... link. Adoption mediates the effect of PEOU on customer satisfaction, thereby enhancing satisfaction. Originality/value This study extends technology acceptance model ( TAM ) by shifting focus from intention to post-adoption satisfaction, showing that ease of use improves outcomes primarily...

...Sujeet Kumar Sharma; Srikrishna Madhumohan Govindaluri; Shahid M. Al Balushi Purpose – The purpose of this paper is to explore the main determinants of Internet banking users on the basis of literature of technology acceptance model (TAM). Understanding and predicting main determinants...

... (GDT), Protection Motivation Theory (PMT) and Technology Acceptance Model (TAM). By synthesizing results of empirically tested research models, a survey of factors proven to have a significant influence on employees’ security behavior is presented. Research limitations/implications – Some...