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Keywords: Value creation
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Journal Articles
Journal Articles
Journal Articles
Management Research Review (2019) 42 (10): 1148–1168.
Published: 20 June 2019
... gaining more attention (Heinonen and Strandvik, 2015 ; Lovelock and Young, 1979 ; Lusch et al., 1992 ; Vargo and Lusch , 2004, 2008). Customer relationship management Value creation Hedonic value Utilitarian value Other management-related topics Client involvement Service...
Journal Articles
Management Research Review (2017) 40 (4): 410–428.
Published: 18 April 2017
...Elena Shakina; Mariia Molodchik; Angel Barajas Purpose This study aims to explore value creation through intangibles in corporations, taking into consideration the endogenous nature of managerial decisions. It is stated that intangibles bring extra information asymmetry into a company and make...
Journal Articles
Management Research Review (2012) 35 (7): 556–576.
Published: 15 June 2012
... sector Operations management Dynamic capabilities Operational capabilities Value network Public‐transit services Value creation Network management Public transport providers throughout the world are increasingly confronted with a range of challenging problems – including issues associated...

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