Hybrid work arrangements became the new norm post-pandemic, introducing challenges to workplace well-being, with implications for burnout and organizational commitment. This study reviews existing research on well-being in the hybrid work context and offers directions for future research and practical implications for managers.
Using Scientometric analysis and the Theory-Characteristics-Context-Methods (TCCM) framework, this study reviews literature from Scopus and proposes future research directions.
Hybrid work, remote work and well-being have emerged as core themes, while the prominence of the COVID-19 pandemic as a theme has declined. The job demands-resources model was the most frequently applied theory, with variables such as well-being, work engagement and leadership effectiveness commonly explored. Higher education and Information Technology (IT) sectors were prominent contexts, and methods included grounded theory, surveys and interviews.
Future studies should examine the impact of hybrid work on employee engagement, employee thriving, workplace ostracism and workplace bullying in industries such as IT and healthcare. Theoretical exploration should integrate Organizational Support Theory and Self-Determination Theory.
Managers should support hybrid models with personalized well-being programs, flexible work schedules and mental health initiatives. Financial support for ergonomic home offices and research on Return on Investment (ROI) from hybrid models will be essential.
Framing hybrid work and well-being within the Triple Bottom Line (TBL) framework underscores its social, environmental and financial dimensions. This approach highlights the potential of hybrid work to reduce commuting-related emissions and enhance societal well-being.
The current study, being the first to employ scientometric analysis and the TCCM approach to examine well-being in hybrid work, addresses key gaps in the literature. It provides a comprehensive discussion of relevant theories. Further, it offers novel insights into employee well-being and sustainability, and valuable directions for future research.
