...Ahmad Alshira’h Purpose This academic study seeks to shed light on the elements that have a major impact on the electronic filing of Value Added Tax ( VAT ), taking into account variables like system quality ( SQ) , service quality ( SEQ) , information quality ( IQ) , computer literacy, trust...

...Yasmine Mahmoud Meselhy; Wael AbdelRazek Kortam Purpose This study aims to measure customer retention levels for banks operating in Egypt by examining the relationship between attitudes towards using, perceived ease of use, perceived usefulness, trust, and customer experience of m-banking...

... – incentives linkage, distractions from strategic focus, deficient project management skills, uncontrollable external environmental factors and unsuitable organizational structures. Key strategies to mitigate these obstacles involve enhancing trust and promoting organizational learning. Implementation...