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Journal Articles

Lean Six Sigma and quality performance in Italian public and private hospitals: a gender perspective

Maria Vincenza Ciasullo, Alexander Douglas, Emilia Romeo, Nicola Capolupo
Journal: International Journal of Quality & Reliability Management
International Journal of Quality & Reliability Management (2024) 41 (3): 964–989.
https://doi.org/10.1108/IJQRM-03-2023-0099
Published: 05 October 2023
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Journal Articles

The secret ingredient? Uncovering the effect of organizational culture on quality management: a literature review

Rocco Palumbo, Alexander Douglas
Journal: International Journal of Quality & Reliability Management
International Journal of Quality & Reliability Management (2024) 41 (1): 195–268.
https://doi.org/10.1108/IJQRM-03-2023-0077
Published: 29 May 2023
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Journal Articles

Building SMEs’ resilience in times of uncertainty: the role of big data analytics capability and co-innovation

Maria Vincenza Ciasullo, Raffaella Montera, Alexander Douglas
Journal: Transforming Government: People, Process and Policy
Transforming Government: People, Process and Policy (2022) 16 (2): 203–217.
https://doi.org/10.1108/TG-07-2021-0120
Published: 11 March 2022
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