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Purpose

The purpose of this paper is to broadly describe and provide insight into the national dialogue in the USA concerning accountability for educational results in academic institutions.

Design/methodology/approach

The approach takes the form of a thorough survey of the key questions, current issues, and organizational players in this national dialogue.

Findings

Policy makers and educators should use the present opportunity to work together, focusing not on narrow one‐size‐fits‐all measures but on the improvement of a new generation of complementary approaches.

Originality/value

The paper presents a clear articulation and discussion of the key questions that are driving the national dialogue on this topic.

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