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Journal Articles

Will participative makeovers of business processes succeed where reengineering failed?

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Thomas H. Davenport
Journal: Planning Review
Planning Review (1995) 23 (1): 24–29.
https://doi.org/10.1108/eb054496
Published: 01 January 1995
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Journal Articles

Need radical innovation and continuous improvement? Integrate process reengineering and TQM

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Thomas H. Davenport
Journal: Planning Review
Planning Review (1993) 21 (3): 6–12.
https://doi.org/10.1108/eb054413
Published: 01 March 1993
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