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The manner in which the role of the managing agent has evolved in recent years has been well documented. In these times of recession and economic uncertainty there has been a further and equally significant change in the role of the managing agent – this time in philosophy. Looks at the reason behind the change in philosophy and the value in providing a balanced service catering for the needs of both landlord and tenant,with particular emphasis on the payment of occupational costs by the tenant and the way in which these can be controlled by the landlord.

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