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Journal Articles

Browsing within an academic library

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Holt Zaugg, Jillian Bunderson
Journal: Performance Measurement and Metrics
Performance Measurement and Metrics (2025) 26 (3): 209–217.
https://doi.org/10.1108/PMM-10-2023-0034
Published: 25 March 2025
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Includes: Supplementary data
Journal Articles

What space are you looking for?

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Holt Zaugg
Journal: Performance Measurement and Metrics
Performance Measurement and Metrics (2024) 25 (2): 69–76.
https://doi.org/10.1108/PMM-12-2023-0044
Published: 15 July 2024
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Journal Articles

Comparison of library website function access tools 2014–2018

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Holt Zaugg, Brian Rennick
Journal: Performance Measurement and Metrics
Performance Measurement and Metrics (2021) 22 (2): 149–158.
https://doi.org/10.1108/PMM-01-2021-0004
Published: 25 June 2021
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Journal Articles

Assessing old and new individual study desks

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Holt Zaugg, C. Jeffrey Belliston
Journal: Performance Measurement and Metrics
Performance Measurement and Metrics (2020) 21 (2): 93–106.
https://doi.org/10.1108/PMM-12-2019-0062
Published: 05 May 2020
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Journal Articles

Comparison of personas between two academic libraries

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Holt Zaugg, Donna Harp Ziegenfuss
Journal: Performance Measurement and Metrics
Performance Measurement and Metrics (2018) 19 (3): 142–152.
https://doi.org/10.1108/PMM-04-2018-0013
Published: 08 August 2018
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Journal Articles

Identification and development of patron personas for an academic library

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Holt Zaugg, Scott Rackham
Journal: Performance Measurement and Metrics
Performance Measurement and Metrics (2016) 17 (2): 124–133.
https://doi.org/10.1108/PMM-04-2016-0011
Published: 11 July 2016
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Journal Articles

Comparing library wayfinding among novices and experts

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Holt Zaugg, Curtis Child, Dalton Bennett, Jace Brown, Melissa Alcaraz, Alexander Allred, Nathaniel Andrus, Drew Babcock, Maria Barriga, Madison Brown, Lindsey Bulloch, Todd Corbett, Michelle Curtin, Victoria Giossi, Samantha Hawkins, Sergio Hernandez, Kayia Jacobs, Jette Jones, David Kessler, Samuel Lee, Sara Mackay, Amy Marshall, Dallin Maxfield, Cory McFarland, Brennen Miller, Maia Roberson, Kristy Rogers, Devin Stoker, Manase Tonga, Abby Twitchell, Tinesha Zandamela
Journal: Performance Measurement and Metrics
Performance Measurement and Metrics (2016) 17 (1): 70–82.
https://doi.org/10.1108/PMM-12-2015-0041
Published: 11 April 2016
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