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Zahid Hossain Shoeb
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Journal Articles

A psychometric evaluation of the applicability of LibQUAL+® in a developing country perspective in Bangladesh

S.M. Zabed Ahmed, Md. Zahid Hossain Shoeb
Journal: Performance Measurement and Metrics
Performance Measurement and Metrics (2022) 23 (3-4): 53–66.
https://doi.org/10.1108/PMM-06-2021-0034
Published: 07 December 2022
View article titled, A psychometric evaluation of the applicability of LibQUAL+® in a developing country perspective in Bangladesh
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Journal Articles

How far are the public university libraries in Bangladesh meeting students' expectations? – An analysis of service quality through LibQUAL+ core items

Md. Zahid Hossain Shoeb, S.M. Zabed Ahmed
Journal: Performance Measurement and Metrics
Performance Measurement and Metrics (2020) 22 (1): 49–69.
https://doi.org/10.1108/PMM-05-2020-0028
Published: 12 November 2020
View article titled, How far are the public university libraries in Bangladesh meeting students' expectations? – An analysis of service quality through LibQUAL+ core items
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Journal Articles

Individual differences in service quality assessment: A study of a private university library system in Bangladesh

Zahid Hossain Shoeb, S.M. Zabed Ahmed
Journal: Performance Measurement and Metrics
Performance Measurement and Metrics (2009) 10 (3): 193–211.
https://doi.org/10.1108/14678040911014194
Published: 27 November 2009
View article titled, Individual differences in service quality assessment: A study of a private university library system in Bangladesh
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Journal Articles

Measuring service quality of a public university library in Bangladesh using SERVQUAL

S.M. Zabed Ahmed, Zahid Hossain Shoeb
Journal: Performance Measurement and Metrics
Performance Measurement and Metrics (2009) 10 (1): 17–32.
https://doi.org/10.1108/14678040910949666
Published: 20 March 2009
View article titled, Measuring service quality of a public university library in Bangladesh using SERVQUAL
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