...Purnima Banik; Partha Biplob Roy; Bezon Kumar Purpose This study examines how libraries influence undergraduates’ information literacy skills in Bangladesh. Design/methodology/approach Primary data were collected from 417 undergraduate students and 26 library professionals using a stratified...

... and expectations of academic library services in Bangladesh, focusing on core services, the library environment, and assistance and support. Design/methodology/approach A quantitative design was used, and data were collected via an online questionnaire from 505 students at six public and one private university...

...Sagata Chakma; Nur Ahammad Purpose This study investigates the digital dimensions of health information literacy ( HIL ) among the Chakma, Bangladesh's largest Indigenous ethnic group, during the COVID-19 pandemic. It aims to characterize community competencies in information seeking, appraisal...

...Md. Hasinul Elahi; S.M. Zabed Ahmed Purpose The purpose of this paper is to assess the information quality of e-government websites by university-education citizens of Bangladesh. It also investigated citizens' demographic and Internet related variables associated with perceived information...

..., 52 MPhil/PhD researchers and 32 teachers of the nine selected public university libraries of Bangladesh through a structured questionnaire. The SEM approach included path analysis, confirmatory and exploratory factor analysis, as well as construct reliability and validity where user satisfaction...

...S.M. Zabed Ahmed; Md. Zahid Hossain Shoeb Purpose The purpose of this paper is to assess the psychometric validity of the LibQUAL+® instrument in a developing country context in Bangladesh. Design/methodology/approach This study adopted a paper-version of the original LibQUAL 22 core-items...

...Md. Zahid Hossain Shoeb; S.M. Zabed Ahmed Purpose The main aim of this paper is to examine the extent to which the major public university libraries in Bangladesh are meeting students' service expectations through analyzing LibQUAL+ core items. Design/methodology/approach The survey data were...

... problematic areas of DU library services. Originality/value Very few attempts have been made to measure the service quality offered by Dhaka University library in Bangladesh. It is hoped that this study will trigger more research on understanding perceived service quality and satisfaction. In LIS...

... the usability of the OPAC in the future. The paper suggested some heuristic guidelines for designing interfaces for online catalogues. Originality/value This is the first time an effort has been made to assess students' perceptions of and satisfaction with a library OPAC in Bangladesh. The authors feel...

...Zahid Hossain Shoeb; S.M. Zabed Ahmed Purpose This paper aims to investigate users' individual differences such as gender and status in service quality assessment of Independent University, Bangladesh Library (IUBL), a top‐ranking private university library in Bangladesh. Design/methodology...

...S.M. Zabed Ahmed; Zahid Hossain Shoeb Purpose The main aim of this paper is to report on an examination of the service quality of Dhaka University Library (DUL), a premier public university library in Bangladesh, from its users' viewpoint. Design/methodology/approach A survey was conducted...