... system-wide impacts and change. The Evaluation Framework has been developed based on the impact planning and assessment (IPA) methodology. The interventions can be applied to other healthcare systems, and the generic learning is transferable to other library and knowledge sectors, such as higher...

...Elizabeth McCarthy Purpose In order to develop a common framework for strategic planning and evaluation, the Gardens, Libraries and Museums (GLAM) of Oxford undertook a process for defining digital audiences, undertaking user research to inform a new audience framework, which, in turn, is feeding...

... evaluation progress made in Brazil, India, Indonesia, Moldova, Turkey and Vietnam as part of the last phase of the Global Libraries Initiative. Design/methodology/approach The country reports are presented as a series of case studies, in some cases supplementing those reported earlier in this journal...

...Anil Kumar; Preeti Mahajan Purpose The purpose of this paper is to evaluate the library service quality (LSQ) of University of Kashmir from the users’ perspectives based on the LibQUAL+ model approach. Design/methodology/approach The survey used the LibQUAL+ model to evaluate service quality...

..., with CONTENTdm being the most frequently referenced. There is relatively little summative evaluation on digital libraries (DLs) (Saracevic, 2004) partly because DLs have been in constant development and will probably continue to be so in the foreseeable future. Therefore, the literature is relatively rich...

... from the characteristics of open online courses, existing knowledge about open online course providers and users and their motivations, and current practice in MOOC evaluation and data analytics. Findings – Current practices for evaluation of open online courses are dominated by MOOC analytics...

... document, but might still be slightly changed during the process: Libraries Impact Outcomes Evaluation ISO 16439 National libraries Educational measurement Traditionally, libraries collect and present at least basic data about the input into their services (funding, staff, collections...

...Liz McDowell; Linda Banwell; Gwen Marples The paper aims to present some points for discussion around issues in qualitative evaluation to do with access to sites and individuals, and relationships between the researcher/evaluator and participants. It is based on evidence from three projects...