... and quantitative methods to gauge some of the socio‐cultural functions of a public library in Japan. Findings Of primary concern is the methodological problem of developing questions that draw out values and concepts of which the visitors themselves may not be explicitly aware. In this research the paper...

... libraries. Design/methodology/approach Two series of surveys were conducted in suburban/rural cities of Japan in 2004 and 2006. The first survey was across all local residents, and the second among library users. The results of these surveys were analyzed in depth, and different lifestyle groups were...

...Sandra Parker Purpose To present the results of a study of the public library system in Japan and contrast it with that of the UK and the other G8 countries. Design/methodology/approach Makes comparisons under the headings: libraries per head of population; library use; reference and enquiry...

... clarified the four dimensions that construct the evaluation of service quality through factor analyses of the survey data. In this study, nine focus group interviews were undertaken, at the libraries of four universities in Japan, England and Finland. With the aim to recapture the four dimensions...