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Keywords: Persona
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Journal Articles
Journal:
Performance Measurement and Metrics
Performance Measurement and Metrics (2016) 17 (2): 124–133.
Published: 11 July 2016
...Stephen Town; Holt Zaugg; Scott Rackham Purpose – Ranganathan’s Laws of Library Science and continued refinements place identification of patron’s needs and connection of those needs to library services of primary importance in libraries. Identifying and developing personas or user group...
