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Keywords: Revisit intention
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Journal Articles
Journal:
PSU Research Review
PSU Research Review: An International Journal (2022) 6 (2): 105–119.
Published: 08 December 2020
...Kim Leng Khoo Purpose This paper aims to understand the impact of service quality on corporate image and customer satisfaction. Furthermore, this study also examined the influence of corporate image and customer satisfaction on revisit intention and word of mouth. The mediation effect of corporate...
