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Suggests that, in order to meet the challenges of the Learning and Skills Council, post‐compulsory education and training organisations need to develop a new organisational culture which is more open, informing and entrusting. Following on from the first part of the paper, dealing mainly with creative problem‐solving techniques at a more structural level, this second, and final, part deals with more systematic organisational ways of using creative ideas and approaches to manage innovation. Some examples of the benefits and outcomes of this approach are given along with an organisational “primer” for managing innovation.

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